diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 1896453756
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This process will securely authenticate you without needing a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to come through. Once connected, click "send OTP" and wait for a few moments. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated features. This should allow you to access and play the app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, the minimum withdrawal amount is set at Rs. 100, which is a higher threshold than some other apps. Withdrawals are only permitted for money earned through gaming, and bonus funds cannot be withdrawn. This distinction separates the earned gaming income from bonus rewards that users have collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you are required to submit your KYC details through the app, which should include your Aadhar card, UPI information, and all bank account details. This information is necessary for verification purposes. Saving these details in the app will help facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, sometimes requiring a wait of up to 24 hours. This variance in processing time may impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
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